It’s easier to do something well if it’s the only thing you do. Primedice only do crypto dice and you bet they do it well.
Primedice’s betting interface is fantastic! It’s attractive and intuitive with all the options and information you want easily in reach where you would expect.
There is a cool liner graphic display of your dice roll target and result which makes betting fun. The auto betting bot is great. Everything works perfectly every time.
All of the options and stats are accessible from tabs in the accounts page. This makes everything convenient and easy to find and the layout is nice.
We especially like the friendly and active chat and the lifetime stats including how lucky you have been.
Primedice have a had a couple of hiccups including recently when they lost thousands of accounts in a database migration and then found most, but not all of them.
Before that a hacker got the better of the dice game by exploiting a bug allowing him to win as much as he wanted. This resulted in some down time.
Primedice try to do the right thing by customers but a few problems here and there over the years raises some concern about their competence.
Unique deposit addresses: Not available.
Confirmations before play: 1.
Withdrawal time: Instant.
Player to player transfer: Available
Customer service channels available: Email and community chat.
Speed of replies: Chat is always online and emails are replied to fast.
Accuracy of replies: Normally good, support staff are well trained and knowledgeable.
Real life customer service test
You have one deposit address and you can send your deposits to that address. Your deposit address will not change until we change our wallet.
Notes: This is bad privacy and security, Primedice should know better.
Privacy and security
Information required at signup: None, not even an email address.
2 factor authentication: Available.