The dice game is a pleasure to use. The site just gets out of your way and lets the fun come from the gambling.
The auto betting bot is super easy and nice to use. It has a slow roll in keeping with the relaxed atmosphere of the site. I like that because you can spectate and follow your auto-rolling as it happens.
The design is open, clear, simple and beautiful. Everything is where you expect it to be and works how you expect it to work. The one exception is the sportsbook, which takes some to get used to, but apart from that the site is great to use.
OneHash are very trustworthy. They have been operating incident free since 2015. They are real bitcoiners, actively engaging with the community where we live. I have never heard a bad word about them.
Unique deposit addresses: Available.
Confirmations before play: 2.
Withdrawal time: A few hours or more.
Player to player transfer: Not available.
Customer service channels available: Live chat and on site submission.
Speed of replies: Live chat takes a few minutes to reply.
Accuracy of replies: Not good.
Real life customer service test
Question: What is the max bet/max win on dice?Answer:
The maximum amount you can win is the maximum BTC that you can have in the service which is 1BTC multiplied for the minimum multiplier x1.010. You can make with every roll 0.01BTC.
Notes: This is incorrect. As per OneHash T&Cs the max you can have in your account is 3BTC. Customer service corrected himself after I pointed that out. After the incorrect figure of 1BTC is given the answer gets confusing.
Privacy and security
Information required at signup: Email address.
2 factor authentication: Available.
100% first deposit bonus up to 1000 m฿ released into your account gradually depending on play.