Betcoin dice review

 
Overall 70%
Dice game 7/10
User experience 5/10
Trust 7/10
Transactions 8/10
Customer service 4/10
Privacy and security 9/10
Established: 2013
Located: Costa Rica
Minimum bet: 0.01 m฿
Maximum bet: 1000 m฿
Currencies:
Bitcoin Cash BCH Bitcoin BTC Dash DSH Ether ETH Litecoin LTC

Betcoin have a wide range of crypto gambling. They have dice, poker (review), sportsbook (review) and casino (review).

They are not particularly good at any of them.

Dice game

We like the big buttons and simple layout of the dice interface. it’s very clear what everything does and how to set up and roll your bets on desktop but slightly less so on mobile.

On desktop you need to make sure you have a wide enough window, or zoom out, so that you dont get the mobile layout.

The auto betting bot is good, when its working its easy and fun to use but everything on Betcoin is buggy so it did not work last time we tested it.

User experience

Betcoin is a site that you can figure out eventually but it’s not intuitive and sometimes it’s frustrating when you can’t find what you are looking for.

For example, your funds can be spread out into multiple wallets that you have to transfer between and the site uses inconsistent URLs.

Betcoin is an unreliable bug ridden site with poor user experience.

Trust

Betcoin are one of the oldest crypto gambling sites but they have recently changed ownership.

We hear an above average number of complaints about Betcoin from players. The bugs on the site and the poor customer service do not inspire confidence. This is more a result of incompetence than malice, Betcoin stuff up  but its not an attempt to steal your money, they will always pay out.

Transactions

Withdrawals require email confirmation.

Betcoin has the equal best transactions of all dice sites.

Customer service

Customer service channels available:

Live chat and tickets.

Speed of replies: Live chat is not available 24/7 and tickets take 6 - 24 hours to be replied to.
Accuracy of replies:

Bad. Staff want to answer as many questions as possible in as short a time as possible, rather than really understanding the customer’s request. We were giving incorrect information multiple times.

Real life customer service test

Question:

Hi, When I try to use the dice auto betting bot this error appears

but I am playing low stakes where the min bet is 0.01 m฿.

Answer:

Please kindly create a ticket so I can escalate it to management. Once completed please provide me the ticket number.

Privacy and security

Betcoin has the equal best privacy and security of all dice sites.

Bonuses

100% deposit bonus up to 1000 m฿ for casino.

Overall

Betcoin are fine but the higher ranked dice sites are noticeably better. Although if you want dice, poker, sports betting and casino all in the one place, and you care about the poker in particular, then Betcoin is where it’s at. Have fun betting!

Visit Betcoin

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